redbridge council contact details

If someone is in imminent danger, please call 999 immediately.

If you want to report fly-tipping incidents anonymously, then please do so at https://my.redbridge.gov.uk/report/fly-tip

For other services, please call Redbridge Council Customer Services (RCCS) directly on 020 8554 5000, or fill out their contact form.

RCCS will be able to help you with your enquiry or direct you to where you can access more information. They are open Monday to Friday from 8am to 6pm.

Text relay customers should dial 18001 before this number to access the text relay service.

Due to the ongoing Coronavirus situation RCCS are asking residents to use their online contact form to make an enquiry.

Please only call them if you have an urgent enquiry.

If your query relates to any of the following services, please call the relevant number in the first instance.

• Housing 020 8708 4002 – open Monday to Friday, 9am to 4.45pm
• Council tax 020 8708 5670 – open Monday to Friday, 8am to 5pm
• Benefits 020 8708 5690 – open Monday to Friday, 8am to 5pm
• Adult Social Service 020 8708 7333 – open Monday to Sunday, 9am to 5pm
• Children’s Services 020 8708 3885 – open Monday to Friday, 9am to 5pm
• Other Enquiries 020 8708 5000 – open Monday to Friday, 8am to 6pm

To make a payment – 24 hour automated payment line 020 8708 4708

Council Tax enquiries – open between 8.30am to 5pm Monday to Friday - 020 8708 5670

Council Tax reduction (formerly Council Tax Benefit) – open between 8.30am to 5pm Monday to Friday - 020 8708 5690

Blue Badge application and enquiries - 020 7520 7205

Housing Benefit enquiries – open between 8.30am to 5pm Monday to Friday - 020 8708 5690

Housing advice and options – open 9am to 4.45pm Monday to Friday – 020 8708 4002/4003

Child protection services - between 9am and 5pm - 020 8708 3885 

Adult first contact team - between 9am and 5pm - 020 8708 7333

Planning Enquiries – open between 9am to 5pm Monday to Friday - 0208 708 2884

Planning and pre-application payments - 0208 708 4708 (this is an automated payment service available 24/7. You will be presented with a list of payment options - please press 9 for planning)

Building Control payments and enquiries - open between 9am and 5pm Monday to Friday - 020 8708 2529

For emergency out of hours please call 020 8554 5000

Out of hours and emergency calls:

• antisocial behaviour
• registrars
• dangerous structures
• Lifeline

For child protection emergencies out of hours call 020 8708 5897

For emergency services, please call 999 (for urgent assistance) or 101 (for non-urgent assistance).